Programs / Diploma / Hospitality

Hospitality Diploma

Step into one of Canada's largest service economies with a diploma built around real hotel, food and beverage, and guest-experience scenarios.

40 weeks Industry simulations PTIB accredited
Hospitality students at MCC simulation lab
About the Program

What is the Hospitality Diploma?

This diploma trains students for service-driven careers across hotels, restaurants, resorts, and tourism operators. The program covers front office operations, food and beverage service, housekeeping standards, event coordination, and revenue basics — all in the context of Vancouver's diverse, fast-paced hospitality scene.

Students complete a co-op placement at a Vancouver hospitality partner, graduating with verified industry hours on their resume.

Why It Matters

Why hospitality, why now?

BC tourism is booming

Vancouver, Whistler, and Vancouver Island are global tourism magnets. The 2026 outlook shows record visitor volumes and active hospitality hiring.

Skills travel anywhere

Hospitality experience is recognized worldwide. Graduates routinely move between Canadian, European, and Asian hotel chains.

Fast career progression

Front-line roles can move into supervisory and management positions within two to three years for capable graduates.

Pathways

Where graduates go

Direct to Industry

  • Front Desk Agent
  • Food & Beverage Server
  • Guest Services Coordinator
  • Concierge
  • Banquet & Events Staff

Specialized Settings

  • Boutique and luxury hotels
  • Resort and ski operations
  • Cruise lines
  • Conference and convention services

Further Study

  • Bachelor of Hospitality Management
  • Tourism management bridge
  • Sommelier or culinary specialization
  • Hotel revenue management
Earning Potential

What graduates earn in Canada

Salary ranges include base pay; tips and gratuities can substantially increase total earnings in F&B and front office roles.

Entry Level

$42K – $58K

First role within 6 months. Front desk, server, guest services. Tips often add 15–30%.

Supervisory

$60K – $80K

Two to four years in. Front office supervisor, F&B lead, events coordinator.

Management

$85K – $130K+

Five+ years. Department manager, assistant general manager, director of operations.

Curriculum

What you'll study

Module 1 · Foundations of Hospitality

  • Service culture and guest psychology
  • Industry structure in BC
  • Professional grooming and conduct
  • Cross-cultural communication

Module 2 · Front Office Operations

  • Reservations and check-in/out
  • Property management systems (PMS)
  • Handling complaints and recovery
  • Concierge and guest services

Module 3 · Food & Beverage

  • Restaurant service standards
  • Beverage and wine basics
  • Banquet and event service
  • BC FoodSafe and Serving It Right

Module 4 · Housekeeping & Operations

  • Housekeeping standards and inspections
  • Inventory and supplies management
  • Health, safety, and sustainability
  • Maintenance coordination

Module 5 · Business of Hospitality

  • Revenue management basics
  • Marketing and brand standards
  • Leadership and team supervision
  • Hospitality finance fundamentals

Co-op · Industry Placement

  • 240 hours at Vancouver partner
  • Real shifts under industry mentors
  • Performance evaluation
  • Often leads to direct employment
Admissions

Ready to apply?

Speak with an advisor or submit your application today.

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