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Student Withdrawal Policy and Procedure

Policy: 

If a student decides to withdraw from a program, s/he must provide a dated and written notice of withdrawal to Admissions Department.   Refunds are calculated according to Metropolitan Community College’s Refund Policy and the date on which the written notice of withdrawal is received will be used to determine any refund owing.

An international student whose application for a study permit has been denied is entitled to a refund under PTIB Bylaw 38.3, if a copy of the denial letter is provided to Metropolitan Community College prior to the program start date.

 Procedure for withdrawal:

  1. The student is required to send the withdrawal notice in writing to Admissions.  The written requirement of the notice can be satisfied by way of the student completing the institution’s standard withdrawal notice available at the Admissions, or by oneself writing the notice, clearly dating, signing and submitting it to Admissions.
  2. The completed notice of withdrawal is forwarded  by Admissions to the Senior Education Administrator who reviews it and invites the student (if necessary and practicable) to an interview with a view to determining whether or not the causal factor of the withdrawal is remediable.  If remediable, the student will be encouraged to withdraw the notice.  If, on the other hand, it is not, then the terminal withdrawal process will be invoked.  The process involves:

i) reviewing of the student’s file to ensure that appropriate document completion and reconciliation of any outstanding financial obligations to the institution are in order;
ii) completion of the Exit Interview Form, where necessary and practicable;
iii) calculation of all outstanding charges according to the refund policy shown on the student enrollment and agreement contract;
iv) notifying  the Student Services Branch of the withdrawal, if the student is on Canada Student Loan;
v)  notification of the MHR or HRDC if the student is on E.I., or is funded by HRDC/Services Canada;
vi)  notification of other funding agencies if applicable;
vii) sending any refund due to the financial institution that processed the Canada Student Loan (if applicable); and
viii) paying the student any refund due to him/her within seven days.